Sell more with CRM

Integrated CRM which makes Customer Management easy –
with Contacts, Leads, Opportunities,
Accounts, Campaigns, Products,
Reports, Revenue Forecasting and more.

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Deskera CRM

Don’t just attract more customers, but delight them every time. Grow your company into a customer-focused organization.

Deskera Customer Relationship Management Software provides an organization with a single view of its customers; helps automate critical sales processes – from leads qualification to promotional campaigns, and enables decision makers to easily implement customer-centric strategies and ensure effective sales management

Deskera's CRM Software to Manage Marketing Campaigns

Turn Up the Competition through Campaigns

With Deskera’s Campaigns you can run and manage CRM campaigns and all their details, run and administer email marketing campaigns, and export your CRM campaign lists in multiple file formats.

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Lead Tracking and Conversion CRM Software

Stay Ahead in Finding Leads

Search, track and convert your leads. Define lead activities and capture leads by using Deskera’s Lead Capture Forms. Import all your leads from a CSV or XLS file.

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CRM Solution for Customer Account Management

Track All Records under Each Account

Track and manage your accounts along with product, opportunity, activity and case details. Track recent account activities, enjoy regular updates through emails, notes, events and more.

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CRM Systems
CRM Software for SMEs with After-sales Support Features

Win Your Customers through After-Sales Support

Assign process owners to customer cases. Track and solve pending cases. Add priorities, assess track progress and manage customer life cycle.

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CRM Software for Product Management

One-spot Destination for All Products

Manage each product or service and get its instant information through search features. Maintain vendor details and track activities associated with all your products.

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CRM Software for Easy Contact Management

Keep All Activities under Control Via Contact Management

Manage each product or service and get its instant information through search features. Maintain vendor details and track activities associated with all your products.

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CRM Software with Lead Management Module

Improve Opportunity to Leads Ratio Manifolds

CRM Opportunity Management Software enables you to prioritize leads so you can focus on customers with the highest potential to close a deal.

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CRM Software with Sales Forecasting Features

Go the Distance with Sales Forecast

Gain insight into customer preferences and demand patterns. Determine the lead conversion ratio and track expected revenues.

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CRM Software for SMEs with Knowledge Management Features

Improving Your Knowledge Management

View and manage documents from CRM. Add context through tags and folders and easily search for documents with secured information distribution.

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CRM Software with Advanced Email Messaging

Better Communication – Always

Deskera Email provides a single messaging system for each Deskera user – an efficient and easy-to-use function to send messages.

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CRM Systems

Download CRM Factsheet

Designed to help your company grow into a successful, customer-focused organization.

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Organizations of all sizes use Deskera

Businesses using Deskeras ERP, HRMS and CRM Software

Go-live in hours, not days

With Deskera, you can go live in hours, not days.

Customer Relationship Management (CRM)

Deskera CRM cloud helps you to identify prospects, acquire customers, build loyalty and deliver an exceptional customer experience, all done smoothly from ONE centralized, cloud-based CRM system. As you bring in high quality leads and manage profitable campaigns, Deskera CRM helps you deliver a strong ROI by giving you the right tools to power your customer relationship management (CRM) initiative. Deskera CRM cloud ensures that your sales, marketing, and support are all aligned towards a common goal, so you can take your business success to a whole new level. Deskera CRM Campaign Management helps you to identify targets, run campaigns to send the right messages to the right people and finally close business with people, a quality scare in traditional CRM. Effective CRM Lead management can increase sales productivity, lower the cost of marketing and enable staff to achieve critical objectives. Deskera CRM helps you target and automate marketing campaigns, qualify new leads, and prioritize follow up. Deskera CRM Account Management helps you to track and manage your accounts along with product, opportunity, activity, and case details. You can easily upload account related documents for proposals through Deskera CRM. Deskera CRM Case Management brings high customer satisfaction due to effective handling of customer’s queries and problems. Deskera CRM helps you to assign resources for each customer case, allocate multiple activities and track issue status, a feature difficult to find in any other CRM in its class. Deskera CRM Product Management helps you to maintain complete information on all your products and services offered easily to help you associate it with all CRM features. Deskera CRM Contact Management provides your sales team with a clear visibility into your key contacts. Deskera CRM allows you to manage critical relationships, customer profiles, key communication status and contact history. Deskera CRM Opportunity Management allows you to closely follow opportunities till they convert into revenues. Deskera CRM keeps a track of all your opportunity details including activities and contacts through regular updates. Deskera CRM Reports, CRM Tools, CRM Modules help you to gain insight into customer preferences and demand patterns. Use CRM Reporting to create intuitive graphs and tables, giving you a clearer picture to make informed decisions. Deskera CRM provides enhanced collaboration through real-time document sharing.

Deskera CRM streamlines and automates business processes better than any CRM in its class while giving everyone in your company a complete view of the customer. Deskera CRM provides deeper analysis and insight into critical sales and customer metrics. Deskera CRM enables you to keep everyone focused on getting new customers while keeping the ones you already have happy. With Deskera CRM Generate more leads, effectively market through multiple channels, optimize lead management, convert leads into customers. Use Deskera CRM to view all account-related information and activities, keep sales reps working productively, analyze your sales pipeline, and see what’s working and what’s not. An effective CRM solution, Deskera CRM helps you keep sales and marketing focused on filling the sales pipeline and generating more revenue rather than manually tracking sales leads. With Deskera CRM view all customer transactions, respond confidently to customer calls or emails, capture important information about customer interactions, and manage your tasks and follow-up activities with CRM. All that translates to better service and happier customers with Deskera CRM

If you are still not reaching the people who count, but counting the people you reach, then it’s time to switch to Deskera’s CRM.

Enterprise Resource Planning (ERP)

Deskera ERP cloud provides you the best in its class ERP and Inventory software to streamline your procure-to-sale processes. Deskera ERP Purchase Management automates key transactions and provides approval workflows. Deskera ERP Sales and Billing Management helps you to eliminate bottlenecks and streamline your enterprise processes from sales quote to fulfilment, and timely invoicing to payment all in one ERP software. With Deskera ERP Customer Management you can achieve short order cycle times, fast delivery, custom configurations, timely service, accurate invoices and hence a better Enterprise resource planning (ERP).

Deskera ERP Vendor Management enables organisations to efficiently manage supplier and vendor data to gain a competitive edge traditional ERP softwares. Deskera ERP Product Management promotes integration and data exchange among all business users who interact with products. Deskera ERP Financial Reporting empowers the finance department to record, organize, maintain and analyze data captured from all functional systems included in ERP. Deskera ERP Account Management gives you a financial consolidation and reporting application which enables flexible, accurate and rapid reporting than traditional ERP softwares. Deskera ERP enables you to generate GAF/IAF file, Tax invoices, Form 5 and Form 3 within the statutory compliances as opposed to other ERP softwares. Deskera ERP is also compliant to Malaysian GST regulatory rules. Deskera ERP allows you to trace information in tax return and reconcile with accounting and business records.

Deskera ERP cloud offers a complete set of Inventory management, manufacturing and purchasing capabilities that helps move inventory to the right place, time and cost all through one ERP solution. Deskera ERP cloud gives you an in-depth, real-time view into key supplier, inventory and shop floor performance indicators for better Enterprise resource planning(ERP). With Deskera ERP cloud give self-service capabilities for partners, vendors and customers improve collaboration throughout the entire supply chain replacing the manual ERP practices.

When you add up these advantages, the value of ERP cloud—particularly Deskera cloud ERP—is clear. With an Deskera ERP solution, employees have access to accurate information that enables them to make better enterprise decisions faster. Not only that, but ERP software helps to eliminate redundant enterprise processes, dramatically lowering the cost of doing business overall.

Because every company is unique, there’s no single indicator that says, “You need ERP now!” However, the companies that would benefit most from ERP software often face problems and frustrations.

Are you facing an ERP crisis?

Human Resource Management System (HRMS)

With Deskera HRMS Cloud, now there’s a smarter, more efficient way to handle all of your people-related activities. Deskera HRMS Cloud offers a more intuitive, self-service features to help you effectively organize, staff, and pay your global workforce than any HRMS cloud of its kind. Manage the hire-to-retire lifecycle in one simple, easy-to-use HRMS system with Deskera HRMS. Deskera HRMS Payroll Management makes payroll processing and payslip generation simple, efficient and on time than any other HRMS software. Deskera HRMS Recruitment Management gives you capability to hire top quality talent and amplify recruiting experience than traditional HRMS softwares. Deskera HRMS Performance Management allows you to automate performance appraisals through easily configurable appraisal cycles and other criterias to be added in your HRMS. Deskera HRMS Timesheet Management improvises on the traditional HRMS to provides you the capability to submit, approve and view report for employee timesheets. Give control to your people with Deskera HRMS employee self service letting profiles personalized and maintaining efficiency.

Deskera HRMS eLeave Manager is a comprehensive HRMS solution that automates the entire HRMS leave process and empowers your organization to effectively apply leave policies, and ensure a more productive workforce. With Deskera HRMS eLeave, you can record, track, monitor, and evaluate your employees’ leave and attendance details.

Deskera HRMS eClaims management offers you automated processes for claim management which reduces your effort for HRMS claims processing and provides you paperless HRMS environment for managing employee claims. Deskera HRMS provides you fully integrated workflow distribution for efficient claim tracking, processing and document management. Deskera HRMS eClaims management system empowers your organization for effective management of employee claims by recording, monitoring, tracking and evaluating employee claims.

Deskera HRMS eTraining enables you to manage programs, content, trainers, tests, results and more with minimal navigation through unique HRMS dashboard functionalities. Deskera HRMS provides powerful scheduling and organizing tools with an end-to-end solution for managing all training processes. Deskera HRMS helps you to plan, deliver and manage the knowledge capital of the organization.

To sum it all, Deskera HRMS combines the rich, traditional HRMS capabilities needed to manage growing organizations with an engaging interface that encourages employee involvement and collaboration. Deskera HRMS cloud maintains record for employee activity, together with Deskera HRMS’s single system of record for core operational business data, gives organizations a modern HRMS platform to run the core aspects of their business – all with the scalability, flexibility and agility of the HRMS cloud.

Project Management (PM)

Deskera Project cloud provides an easy-to-use project planning tools which allows you to deliver projects on time. The intuitive interface of Deskera Project Planning enables you manage project tasks, achieve predefined objectives and identify probable project risks more efficiently than any Project management tool in its class. Deskera Project Collaboration tool allows you to streamline project tasks through effective communication between all project members and increase project productivity. Deskera Project provides an intuitive Project Reporting interface to monitor project performance by setting yardsticks for project quality and costs, and regularly comparing them with the actual project performance. Ensure clarity in aligning your resources with your project goals while resolving and tracking project resource conflicts using Project Resource Management. Deskera Contact management gives you an interface to easily maintain a central repository of project contact details of all people in your network. You can manage project team members, company information, and project details in one single location. Deskera Project Administration gives you the flexibility of project creation, edition, and deletion. Deskera Project cloud allows you to import projects from another Project Management software and start working on them immediately.

Deskera Project Document Management maintains a single repository of documents are held in a single repository, which simplifies managing and retrieving the files when necessary. You can add, import, share, search and categorize project documents in multiple formats. You can also assign project access permissions and maintain project document versions. The built in search feature is designed to help retrieve project documents and avoid wasting time searching for paper. With Deskera Project Management Email feature you can access multiple email accounts allowing you to efficiently manage your project related communication. Integrated with your Project Management modules to allow you to easily communicate with your project team and senior management. Deskera Project User Administration is a powerful user management tool to manage project user permissions, project announcements and manage project user roles with project access permissions easily. Deskera Audit Trail track all activities through detailed change logs. Deskera Project provides unique audit trail capabilities which maintains detailed information such as name, timestamp for all activities. Deskera Project cloud is your one – stop solution to achieve the success you are looking for in your projects.

Get your own Project Management software to create your success story today.