ERP in Healthcare
Over the years enterprise resource planning (ERP) solutions have witnessed widespread adoption across a broad range of industries. ERP software helps to break data silos across multiple business functions, streamline information in various departments and automate tasks. ERP software has proven capabilities to augment productivity and increase profitability. An ERP software helps in managing key business functions such as financial accounting, inventory management, customer relationship management, and human resource management.
Need for an updated ERP system for healthcare organizations
The business requirements of ERP software in the healthcare industry is no different. Healthcare providers across the globe are hard-pressed to achieve twin objective: quality patient care and significant cost reduction. To this end, healthcare institutions are increasingly investing in upgrading their ERP systems to improve the accessibility and quality of patient care. In addition, minimizing clinical errors and increasing healthcare providers’ productivity are key motivations to adopt ERP solutions.
The constant influx of patents and various technologies made it necessary for hospitals and other healthcare institutions to integrate patient database with crucial information on doctors and employees. Doctors and clinicians need real-time information on their patients’ diagnostic reports to facilitate the communication and make their treatment and therapies more effective. In addition, various departments in hospitals need automated solutions to integrate their core services, support services and back-office operations. Reducing operational cost and overhead is one of the key motivations for adopting ERP solution. Streamlining information across pharmacy, laboratory system, radiology, picture archiving and communication system (PACS) and patients’ electronic medical records (EMRs) is vital. On the other hand, patients get access to the consolidated information of their medical reports to timely schedule the appointments and promptly make decisions.
Motivations of Implementing ERP software
Major motivations of implementing ERP software in hospitals are clinical and administrative – cost monitoring, operational efficiency, improving patient safety and boosting clinical outcomes. In modern healthcare system, emerging motivation to implement ERP solutions can be strategic at times. Increasing the effectiveness of various managerial processes to support organizational growth and enhance compliance with regional and global laws and regulations is a major objective of implementing ERP system in healthcare.
Benefits of ERP software in healthcare
Some of the key benefits of implementing ERP solutions are:
Better Patient Care: An ERP software helps healthcare providers to provide the patients with remote access to crucial databases and reports. This also helps the patients to make informed and prompt decision regarding treatment. An advanced automated software makes planning subsequent tests and medical procedures easier. ERP solution ensures the availability of crucial patient information across multiple systems.
Reduces Operational Cost: ERP as a part of IT automation software can result in process efficiencies. ERP brings various functions, such as accounts, finance, human resources and brings them under one common database. It helps to optimize different back-end operations such as payroll management, accounts management and inventory management.
Streamline Healthcare Processes: This is achieved by integrating core services such as patient registration, managing electronic medical records, radiology department, OPD and emergency.
Financial Planning: An ERP ensures payments from various managed care providers are reasonable, leading to a win-win situation for providers and payers. This also helps in maintaining profitability in healthcare institutions along with affordable patient care.
Adopting Best Practices: Healthcare institutions can efficiently manage all policies and procedures pertaining to member benefits, claims, enrollment, and provider’s networks, which keeps them updated with best industry’s practices.
Patient Safety: An ERP software enables healthcare providers to enhance safety by making the communication between the clinicians and patients transparent. An interactive ERP is considered by numerous institutions as an organizational mandate for bringing patient safety culture.
To Sum Up
Implementing ERP solution helps to bring healthcare providers, insurance providers and patients under one platform and keeps all the crucial information centralized. Easy-to-use and innovative ERP solutions by various providers help the healthcare professionals to focus on their key concerns—quality patient care and safety. Healthcare organizations are rapidly adopting ERP software to gain competitive edge and augment their bottom line. Increasing requirements for accountability and transparency have made the adoption of ERP faster. Further, leading healthcare institutions leverage on ERP system to be compliant – leading them to evolve rapidly.