Deskera Blog

CRM

16 Reasons Why You Should Be Focused On Customer Experience

Lifecycle marketing and customer experience play a huge role in successful marketing and in winning clients. It is not just…

9 min read Jun 15, 2021

Inventory

What is Inventory Shrinkage and 7 Ways to Reduce It

Running an inventory centric business is a hefty job.  Managing inventory shrinkage is important to reduce inventory costs and improve…

8 min read Jun 14, 2021

HR & Payroll

Everything You Need to Know about Running Payroll in Canada

If you are considering starting your business in Canada, or expanding your headcount, or just want to understand how payroll…

48 min read Jun 13, 2021

CRM

Ways to Use Customer Feedback to Improve Customer Experience

Analyzing and collecting customer feedback can be highly valuable for improving your services and products. Customer feedback is the information…

7 min read Jun 13, 2021

CRM

Best Ways to Provide Proactive Customer Service

Customers in today's generation want a brand that is interested in their specific needs and make ends meet.…

6 min read Jun 12, 2021

Accounting

Straight Line Depreciation: Definition, Formula, Examples & Journal Entries

All businesses require some sort of machinery or equipment or any other physical asset that helps them to generate revenue.…

10 min read Jun 8, 2021

CRM

What is Voice of Customer?

What is the difference between successful and unsuccessful businesses? A successful business uses a Voice of the Customer (VoC) analytics…

8 min read Jun 8, 2021

Accounting

What is Amortization: Definition, Formula, Examples

Amortization could apply in two situations: while taking a loan or in a business where intangible assets are concerned. If…

11 min read Jun 8, 2021

CRM

What are the Different Types of Customer Service Roles?

It does not matter how great your product or service is. If your customer service is not good, your customers…

5 min read Jun 5, 2021

CRM

Is Outsourcing Customer Service a Good Idea?

Are you considering outsourcing your customer service operations? If so, then you are in the right place. Many businesses contemplate…

6 min read Jun 5, 2021

CRM

12 Customer Service Metrics You Should be Tracking

Customer service is an essential and delicate function to manage. The everyday targets are as important as big picture goals,…

6 min read Jun 4, 2021

CRM

What is a Brand Positioning Statement and How to Create One

Let’s say that you are preparing to launch a new product for your business. You’ve likely spent countless…

9 min read Jun 2, 2021