Role of Cloud ERP software in digital transformation of SMEs in the U.S.

Role of Cloud ERP software in digital transformation of SMEs in the U.S.

Shikha Samant
Shikha Samant
Table of Contents
Table of Contents

Today, the SMEs are progressively recognized for their significant contribution to the national as well as global economy. If you are a small or mid-segment business owner, these are exciting times for you.

Statistically, the 28 million small businesses in the US contribute approximately $8.5 trillion to the nation’s economy. In other words, half of the country’s total GDP of $17 trillion is attributed to small businesses. Acknowledging this, most Governments are implementing SME-friendly initiatives and programs. Significant growth of SMEs across industry verticals like manufacturing, retail, e-commerce, and more is the outcome of this positive ecosystem.

Why is Digital Transformation important for SMEs?

Competition is inevitable in the growth of an organization. For a sustainable business with a competitive edge, it is crucial to change the way you run your business. Digital transformation enables you to increase your business productivity through streamlined processes, more informed decisions, and improved relations with customers and employees. Adopting process enablers and solutions is crucial for an organization’s success. Therefore, Digital transformation is not a choice but a necessity.

Role of an Integrated Cloud ERP System in Digital Transformation

The core of every business is – Operations, Customers, and Employees (OCE). Digitalization impacts them positively by streamlining operations, improving customer relations and increasing the efficiency of employees.

SMB group’s U.S. Small and Medium Business Digital Transformation Study highlights how most SMBs target their digital dollars to help improve employee productivity, personalize customer experience, and improve decision-making. With a robust Cloud Enterprise Resource Planning (ERP) system you can embrace digital disruption smoothly and optimize these core functionalities as follows:


A cutting-edge Cloud ERP system manages and scales your entire business process with greater visibility. It automates day-to-day business activities – bookkeeping, stock management, payroll processing, workforce management and so on. Having a centralized database allows each department to communicate with the other seamlessly. Transparency enhances the decision-making process. The system connects with Government agencies, banks, e-Commerce platforms, payment gateways, customer support system and many more. It also helps enterprises to be statutory compliant.


You can provide customers with excellent service at affordable prices with the right Cloud ERP solution. The software coordinates the workflow between the departments without miscommunication. Excellent visibility helps track any discrepancy in the process in real-time and rectify it. The relevant and correct report goes to the customers. ERP enables you to commit to delivering goods to customers promptly; thus building up consumers’ trust and eventual profitability.


Employees can focus on productive work while integrated Cloud ERP system takes care of the mundane tasks. Automation reduces the chances of human error and multiple data entry. Since the solution is on the Cloud platform, employees can access it through any internet-enabled mobile device. By cutting down on operational costs, the solution helps increase business productivity.

Cloud ERP system by Deskera

Deskera’s Cloud ERP system helps each of the major functional departments of your organization – finance, inventory, operations, and sales and marketing – stay on track. The value of having every department work from the same set of data is what drives the design of this futuristic ERP solution. The software can be accessed from any mobile device on-the-go.

Let us help you in your digital transformation journey

It’s time to transform your business to adapt to the digitally advanced age. Start by choosing the right business solution with Deskera’s integrated cloud-based ERP Software. Please feel free to contact us to know more about Deskera ERP software.

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