Deskera's journey began in 2008 with the goal of making a top-tier, fully-integrated ERP system that could be within reach of every business. Within a short span, Deskera has emerged as an innovative force driving digital transformation around the world. It currently serves over 100 countries, a testament to their unwavering dedication to cultivating a product that caters to both SMEs and multinational organizations.

Deskera takes pride in its ability to blend functionality, affordability, and user-friendliness into a versatile platform that offers efficient, integrated business solutions. Deskera continually seeks to revolutionize the ERP landscape, setting it on an upward trajectory of growth and enterprise user satisfaction.

Epicor's journey began much earlier, in 1972, with a focus on the manufacturing industry. Over the years, Epicor has extended its product offerings, but has remained largely geared towards aiding the complexities of manufacturing operations. It has established itself in the market with a reputation for delivering industry-specific ERP solutions.

Deskera and Epicor serve a wide range of industries with their array of business management solutions. Whether your niche is retail, healthcare, manufacturing, finance, or any field in between, both platforms have offerings designed to streamline your business operations.

Deskera shines bright when it comes to serviceability across various industries, especially for the small and medium enterprises. Deskera has made a mark in various fields including trading, manufacturing, retail, distribution, engineering, and services sectors. It specializes in streamlining the processes of small to medium-sized businesses (SMBs), proving itself as an excellent ERP, CRM and MRP resource for companies of these sizes.

Epicor also serves an impressive roster of industries, though not as diversified as Deskera. Its primarily targeted industries include manufacturing, distribution, retail, and services. The system has indeed made some strides in these sectors. However, its lack of industry-specific features and customizability tends to fall short compared to Deskera's wide-ranging, adaptable solutions.

While both services cater to an assortment of industries, Deskera's depth of customization, scalability, and their grasp of varied, unique industry needs sets Deskera apart. Deskera is firmly committed to empowering businesses across all fields, thereby facilitating them to streamline their complex processes, enhance productivity, and escalate growth.

Every business seeks a platform that satisfies their specific needs, considering parameters like efficiency, reliability, and cost-effectiveness.

When comparing the features of Deskera and Epicor, it becomes clear that both companies offer robust solutions designed to streamline workflow and increase business efficiency. However, Deskera has a broader, more comprehensive range of integrated modules which provide a holistic solution for organizations of any scale:

At face-value, both Deskera and Epicor are robust cloud-based accounting systems that aim to streamline financial management processes. But when we drill down deeper, there are certain attributes unique to each of these platforms painting a more multifaceted comparison.

Deskera not only matches the functionalities of Epicor, but expands upon them in diverse ways, integrating various facets of business management under one comprehensive umbrella. Unlike Epicor, Deskera offers a broader spectrum of services embracing inventory management, invoicing, payroll, and CRM on top of its advanced accounting module. The ability of Deskera to harmonize all these areas of business demonstrates its unmatched versatility.

One key facet where Deskera outshines Epicor is its user-friendly interface. With its elegant and intuitive design, users can seamlessly navigate through the platform without any significant technical know-how. The simplicity and usability of Deskera doesn’t compromise its powerful functions, making it an uncomplicated tool even for more complex operations.

In terms of scalability, Deskera stands strong. It boasts a flexible infrastructure that adapts to both small businesses and enterprise-level companies alike - an attribute that separates Deskera from Epicor whose market majority sits with mid-sized and larger corporations. Deskera's scalability ensures that as your business expands, your system will scale with you.

Deskera offers real-time insights and analytics, enabling businesses to make quick, data-driven decisions. Although Epicor also does provide real-time data, it is not be as prevalent and immediately accessible due to the system's structure.

When it comes to user-permission settings, Deskera, again, manages to outdo Epicor. Deskera is developed with a multi-user environment in mind, thus it brims with advanced and nuanced user permission settings. This adds an extra layer of security and customization, enabling managers to maintain control over who has access to specific areas of the system. This is not as prevalent in Epicor.

When considering the implementation of a new business management suite like Deskera or Epicor, several factors come into play, such as the ease of setup, data migration, adaptability to unique business needs, and especially, the support provided during the process.

Switching business systems can be a daunting task, but Deskera stands above the competition in this respect. Thanks to its in-house implementation team, Deskera's customers are never alone in the process. This is one of Deskera’s unique selling points that differentiates it from other providers such as Epicor. The dedicated team works hand-in-hand with each client, ensuring a smooth transition that respects the specificities of their businesses.

Deskera's in-house implementation team understands the product like no one else. They are experienced and capable, ensuring that your system's implementation is quick yet flawless. From installation to data migration, and personalized support, they are your dependable partners, every step of the way. Moreover, Deskera’s scalable solution is flexible enough to be configured towards any industry or size of the business, providing another advantage to its customers.

On the other hand, Epicor relies on a network of external partners to help with deployment and setup. This could potentially lead to communication gaps, inconsistencies, or limited flexibility in customization based on your unique business processes.

Imagine a system where every tool and application you utilize works in perfect cohesiveness, streamlining your business processes in an impressive symmetry—this is precisely the advantage that Deskera brings to your business.

Unlike Epicor, whose integrations mostly revolve around products, Deskera’s open APIs provide businesses with a fully scalable, completely customizable solution that seamlessly connects with your existing applications, whether it's accounting software, CRM systems, or marketing tools.

Deskera’s open architecture ensures that you can integrate various systems and applications into its platform effortlessly, creating a comprehensive, solitary business nucleus. This kind of open-ended integration potential is markedly more advanced than Epicor, which requires additional connectors for seamless integration with non-tools.

Furthermore, Deskera consistently updates its APIs, a dynamic nature that keeps it in pace with evolving business landscapes and customer demands. This dynamic approach to integration is less evident in Epicor, whose changes tend to be Microsoft-driven rather than user-demand driven.

In terms of speed and efficiency, Deskera's integrations are designed for swift, uncomplicated implementation. Conversely, Epicor requires more technical expertise, with certain integrations needing the development of custom interfaces, which can pose a challenge for businesses without a dedicated technical team.

Epicor offers a number of integrations, endorsing seamless cooperation within their suite of applications. While this resonates with customers who exclusively use Epicor, it may fall short for businesses that leverage a wider array of disparate business solutions.

When it comes to pricing, Deskera proves itself to be a front-runner in value, trumping contenders like Netsuite with its cost-effective and transparent pricing tiers. The approach Deskera employs in structuring the pricing of its various software solutions is not just thoughtful but designed specifically with the scalability requirements of diverse businesses in mind.

Deskera is explicit and open about its pricing structure consisting of four tiers, namely, Small Business, Growth, Mid Market, and Enterprise. This tiered design exists to accommodate the vast expanse of business types, sizes, and needs, thereby ensuring a plethora of companies can avail themselves of Deskera's cutting-edge solutions without breaking the bank. This makes Deskera a particularly attractive choice for startups and SMEs.

Moreover, Deskera's implementation is in-house, providing an additional layer of cost-saving for organizations. Instead of having to source and pay for external implementation services as common with many other solutions including Netsuite which can significantly inflate costs, Deskera ensures a seamless, thorough, and efficient integration process without the added financial burden on businesses.

Epicor offers a somewhat opaque approach to its pricing structure. It often necessitates direct contact with their sales team for a quote. This lack of upfront pricing information is not ideal for businesses.

One essential factor to consider when comparing Deskera versus Epicor is the level and quality of support offered by both software providers. After all, the business management systems adopted by companies significantly impact daily operations, and excellent support is paramount.

At Deskera, customer support is not only a commitment but a top priority. Their support, impressively in-house, achieves a personalized, pedagogic, and problem-solving approach that both alleviates system concerns and augments clients' knowledge of the software. Deskera’s in-house support ensures that you’ll be assisted by experts who know the software inside and out. This allows for faster and more efficient issue resolution.

Deskera demonstrates the belief that customer service should extend beyond resolving isolated issues by empowering clients with the relevant knowledge to optimize system use. The support team is available through live chat, email, and phone, underlining Deskera;s commitment to accessibility and constant client engagement.

Epicor also offers customer support, although the approach is slightly different from Deskera. They offer various methods of customer service interaction, including the EpicCare portal, in which customers can log a case for more complex issues. They also provide support through their online community and offer educational resources to help customers better understand the system. While functional and effective, there isn't the same level of personal touch or immediacy that Deskera prides itself in.