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Back Orders

Manage Your Back Orders

Allow your customers to purchase items when you don’t have inventory on hand. Never miss an opportunity for a sale.

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Software Advice
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What is Backorders

When you receive an order from your customer, and you do not have enough stock to fulfill it. The system alerts you. You can then create an order for the shortfall (This is called a Backorder). When the goods are received, the system will alert you that now you can fulfill the customer's original order.

No More Delayed Shipments

What does a customer want? He wants his goods to be delivered in full and on time (DIFOT). So what happens when you have a backorder? The system will alert you that you do not have enough stock and will ask you if you want to place a backorder. By knowing if you have enough quantity for the order, you can help maintain and guide the customer's expectations for DIFOT.

Auto Creation of Your Backorder

You no longer need to worry if you have the right product or quantity when creating the purchase order (backorder). The system will auto-populate based on the remaining shortfall quantity and the correct product for the creation of the purchase order.

See Your Backorders at a Glance

There is a package icon shown next to the fulfillment column in the Sell records screen, allowing you to differentiate which Invoice or Quotation is a backorder at a glance. Saving you time and effort when you try to locate your backorder or wish to see how many you have.

Email Backorder Invoices or Quotes to Customers

After creating your quotation or invoice, you can send it immediately to your customer via email saving you time and effort. You do not have to download the template and or make sure you send it to the right customer. The system knows through contacts the customer email and, when selecting the quotation or invoice, the template is attached to the email.

Get Alerted When It Is Time to Deliver

You will get an email as soon as the purchase orders shortfall quantity has been received in the system. You can now deliver the product to the customer. By knowing when you receive the shortfall quantity will increase the likelihood of delivery in full and on time.

Stock Quantity in Real Time

The system will automatically post the quantity in as soon as you receive it, allowing you to have realtime information on your stock levels and when you will be able to deliver.

What our Customers Say About Us

Whatever your business
size, Deskera enables you to
simplify operations across
business functions. Here's
what our customers say
about us.

At GoDo, we understand that managing our finances and customer relationships is essential for our success. Deskera has provided us with an easy to use and intuitive platform that has enabled us to access our financial data, track customer relationships, and manage our finances with ease. We have been able to streamline our processes, better manage our finances, and stay on top of our customer relationships. We highly recommend Deskera to any business that is looking to stay organized and efficient.

Wesley Wright

CEO, GoDo Life

We are extremely pleased with our decision to switch to Deskera and have seen a significant improvement in our business operations since making the switch. The sales process was smooth from start to finish and customer support at every step of the implementation was stellar. Highly recommend Deskera to those looking for a great ERP solution.

Wally Mears

CEO, The Jungle

At Disruptive, our goal is to provide our customers with the best user experience. We implemented many elements of Deskera's integrated platform to replace other 3rd party systems thereby streamlining our operations and creating seamless customer experiences. Deskera has allowed us to improve scalability, manage resources more effectively, and prioritize customer satisfaction. We have seen measurable success due to our partnership with Deskera and we will be looking to take further advantage of the

Fred Smith

CEO, Disruptive Drinkware

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Frequently Asked Questions

Does Deskera notify me that I need to place a backorder?
Yes. At the time when you save the quote or the invoice, the system will prompt you that you do not have enough stock and that if you wish to place a backorder.
Can I choose which vendor/supplier to select for the backorder?
Yes. Not only can you choose the vendor/supplier, but you can also change the quantity and the price.
How will I know my sales order is ready to be fulfilled after creating a backorder?
The system will send you an email when the purchase order quantity is received.
Can I send goods directly to the customer from the supplier if I don't have the stock?
Yes. Use dropship processing instead. The link below is to the dropship process in Deskera Care. https://www.deskera.com/care/manager-stock-transfers-deskera-books/

Run Your Business With Deskera

What if you could replace at least three different SaaS tools (and their subscriptions) with a single application?

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Deskera

Books

ERP,Books,Invoice,Quotes,Purchase orders,Bills,Inventory management,Chart of accounts,Credit,Debit notes,Custom fields,Expense,Online Invoice Payments,Multi-Currency

CRM

CRM,Contacts,Deal Stages,Sales pipelines,Roles management,Helpdesk,Email campaigns,Conversion Funnels,Marketing Automation,Activity Management,Build Landing Pages,Lead Forms

People

HR Software,Run payroll,Submit claims and expenses,Manage leave and time-offs,Hiring Management

Features

Better accounting for businessPick, Pack, Ship with DeskeraBack orders with Deskera BooksInventory with Deskera BooksMoving on from QuickbooksMaking purchases with easeCustomized reports and moreBuilding contacts and relationshipsStay on top of your billingCreating quotes with Deskera BooksEasy tax filing with DeskeraCredit notes with Deskera BooksWarehouse management with DeskeraCustom fields in DeskeraDiscover customer relationsDebit notes with DeskeraKnow and work with your contactsDeposits with DeskeraEasy deals with Deskera CRM

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Deskera’s chart of accountsUser role management with DeskeraDropship with Deskera BooksManage payroll with DeskeraInvoicing with Deskera BooksAttendance and leaveJournal entries with DeskeraExpenses and claimsGeneral ledger in DeskeraBookkeeper and accountantsOpening balances with DeskeraAccounting softwareAutomate expense managementManage sales tasksAccept online paymentsDesign no-code landing pagesConvert better with funnelsCapture leads with formsAutomate marketing workflowsAutomate hiring process

Resources

GDPR

Company

Contact usWhy DeskeraAbout Deskera

Resources

GDPR

Features

Better accounting for businessPick, Pack, Ship with DeskeraBack orders with Deskera BooksInventory with Deskera BooksMoving on from QuickbooksMaking purchases with easeCustomized reports and moreBuilding contacts and relationshipsStay on top of your billingCreating quotes with Deskera BooksEasy tax filing with DeskeraCredit notes with Deskera BooksWarehouse management with DeskeraCustom fields in DeskeraDiscover customer relationsDebit notes with DeskeraKnow and work with your contactsDeposits with DeskeraEasy deals with Deskera CRMDeskera’s chart of accountsUser role management with DeskeraDropship with Deskera BooksManage payroll with DeskeraInvoicing with Deskera BooksAttendance and leaveJournal entries with DeskeraExpenses and claimsGeneral ledger in DeskeraBookkeeper and accountantsOpening balances with DeskeraAccounting softwareAutomate expense managementManage sales tasksAccept online paymentsDesign no-code landing pagesConvert better with funnelsCapture leads with formsAutomate marketing workflowsAutomate hiring process

Company

Contact usWhy DeskeraAbout Deskera

Resources

GDPR

Industries we serve

CafesShopify sellerFranchiseseCommerce

-

Creative agenciesManufacturingTourismIT resellers

-

RetailRegional businessesStartups

-

Wholesale tradingInformation technologyHealthcare

Industries we serve

CafesShopify sellerFranchiseseCommerceCreative agenciesManufacturingTourismIT resellersRetailRegional businessesStartupsWholesale tradingInformation technologyHealthcare

Industries we serve

CafesShopify sellerFranchiseseCommerceCreative agenciesManufacturingTourism

-

IT resellersRetailRegional businessesStartupsWholesale tradingInformation technologyHealthcare

Industries we serve

CafesShopify sellerFranchiseseCommerceCreative agenciesManufacturingTourismIT resellersRetailRegional businessesStartupsWholesale tradingInformation technologyHealthcare

Industries we serve

CafesShopify sellerFranchiseseCommerceCreative agencies

-

ManufacturingTourismIT resellersRetailRegional businesses

-

StartupsWholesale tradingInformation technologyHealthcare

Industries we serve

CafesShopify sellerFranchiseseCommerceCreative agenciesManufacturingTourismIT resellersRetailRegional businessesStartupsWholesale tradingInformation technologyHealthcare
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