Customer Service

Track customer interactions in one centralized system to improve response times, monitor service levels, and identify customer preferences. Streamline customer service processes with automated workflows, customizable dashboards, and real-time analytics.

Create customer profiles

Automate customer service processes

Integrate customer service with other departments

Assign customer service tasks to team members

Monitor customer service performance

Track customer service interactions

Implement email helpdesk

Enable chat widget

Set up ticketing system

Monitor customer service KPIs

With Deskera, you can provide timely and effective customer service with an automated ticketing system that allows customers to submit requests and track progress. You can provide access to an email helpdesk which allows customers to get their questions answered in a timely manner, or you can add a chat widget to your website to provide your customers with real-time assistance. Deskera ERP provides you with the tools to ensure that your customers get the best customer service experience possible. Quickly, efficiently, and easily.

Email Helpdesk

Chat Widget

Ticketing

Customer Retention

Customer Experience

Customer Support

Automated Email Response

Automatically respond to customer emails with custom templates.

Email Tracking

Track customer emails by assigning labels and tags for better organization.

Email Integration

Integrate with popular email services such as Gmail and Outlook for easy communication.

Key Features of Customer Service
with Deskera ERP.

Email Helpdesk

Chat Widget

Support Tickets

Get started ✌️

Frequently asked questions

Deskera Customer Service

What is customer service software?

What are the benefits of using customer service software?

How can customer service software improve customer satisfaction?

What features does customer service software offer?

What types of customer service software are available?

How does customer service software help reduce staffing costs?

What is the difference between customer service software and customer relationship management (CRM) software?

What are the security features of customer service software?

How can customer service software be used to manage customer interactions?

Made in USA, India, Singapore, and Canadawith

Customer Service

Track customer interactions in one centralized system to improve response times, monitor service levels, and identify customer preferences. Streamline customer service processes with automated workflows, customizable dashboards, and real-time analytics.

Run Your Business With Deskera