In this article, we cover the following topics such as the definition of customer retention, the formula to compute your retention rate, and how business can implement various strategies to improve on your numbers.
In this article, we cover on definition of CRM, who uses the CRm software, the types of CRM available in the marketplace, the statistics on how CRM has grown over the last few years, and great tips business need to evaluate before choosing a CRM software.
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